The EMOVE Touring is the most value-packed commuter electric scooter we’ve got, and everyday riders love it for a good reason. It’s a lightweight performance machine with a 48V 13AH LG battery and a single 500 W rear motor. The Touring is customisable, comfortable and low-maintenance, and an excellent e-scooter for first-time riders.
The only electric scooter you will ever need to travel around. The EMOVE Touring is arguably the best scooter in its class, that is built for comfort and speed.
Loaded with features of larger and more expensive models, the Touring is also built with portability and last-mile travel in mind.
Introducing the new EMOVE Touring, the only electric scooter you will ever need to travel around. The EMOVE Touring is arguably one of the best scooters around this lower price point, that is built for comfort and speed. Loaded with features of larger and more expensive models, the Touring is also built with portability and last-mile travel in mind. It comes in 3 colours: Black, White Orange and purple.
Note: Product assembly not included.
The returns policy is part of our engagement process with any business. We assume that by purchasing any product or service, you have read these terms provided on our website www.emovebikes.com.au
Return the unused merchandise in it’s original condition within the unopened box or carton, to our showroom at 1/156 Alexandra Parade, Alexandra Headland QLD 4572 or call us on 07 5326 3154.
Once the return is received and inspected by our sales team, we will contact you to complete the process.
Due to the nature of this product we can only accept warranty claims for items that are Dead on Arrival (DOA).
To claim for warranty of faulty products. We need:
Clear photos of the product from different angles. e.g. front and back sides.
A video explaining or showing the issue.
A photo of the shipping label and original packaging.
Return of the product for further inspection if needed
Once the return is received and inspected by our mechanics for a warrantable claim from the supplier, we will inform you that we have received your returned item. If you are approved for a warrantable claim, then we will attempt to repair or replace the faulty part/scooter in the first instance. Any replacement requested may be considered by management within Australian Consumer Law guidelines.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If the product is deemed not faulty, customers need to pay postage to get the product resent or combined to ship with next order.
There are no express warranties which extends beyond the description on the face hereof.
SELLER DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. Since E-move Bikes cannot control the manner of use of products after their sale, E-move Bikes will not be responsible for any consequential or indirect damages. No warranties will apply if the products are altered or modified in any way after delivery by E-move Bikes.
Warranty Policy
Should a customer receive any product that is faulty or dead on arrival, then the customer must notify E-move Bikes within 14 days and discuss resending the product back for replacement. Failure to do this, E-move Bikes reserves the right to refuse any product or service return request.
Manufacturer & Replacement Warranty
Customers should read the product individual page regarding manufacturer/replacement warranty.
Customers may be required to contact the manufacturers technical support department directly to acquire authorisation to return any faulty product.
Damages caused by crashes or mistreatment are not covered
Sale items are not eligible for return
Unfortunately, we are unable to guarantee delivery times due to inconsistent postal standards across the country. We will work with our delivery partners to resolve any issues as quickly as possible.
We offer only store credit refunds.
We only exchange items if they are not damaged and not on sale, as per the above conditions.
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