NCM Munich Electric Trekking Bike, E-Bike, E-Treking, 250W, 36V 13Ah 468W
- Free Shipping (Sunshine Coast) & Free Shipping Australia-wide for orders over $200 (Except for WA & NT)
- In stock, ready to ship
- Inventory on the way
Key Features
- Ergonomic bicycle Grips
- Comfortable sitting posture
- All important controls easily accessible
- Supplied with 36V to deliver a high output power
- over 468Wh capacity for a longer distance
- reach up to 70 km (depending on the conditions)
- easily removable battery so you can charge it anywhere
Warranty
1-year warranty on all electronic parts (including battery, motor, controller, display, lights)
2-year warranty on the bike frame
Apart from manufacture defects that could be present, parts that wear due to normal use (such as tires, brake pads, chains, spokes, freewheel, tire puncture etc) are not included in the warranty but maybe replaced on a case by case basis within the first 6 months.
Our bikes are water resistant but not waterproof. Water damage is not covered under warranty.
About NCM
NCM Bikes, founded in 2014, has quickly become one of the largest pedelec and e-bike brands in Europe with the goal of expanding the market significantly in the near future. NCM is the perfect brand to start your pedelec experience whether you are an avid cyclist or a relative newcomer, we are committed to providing you with a range of high quality. Our innovative technologies ensure that we can differentiate ourselves from the competition and continue to offer the latest technologies. Our goal is to help improve the environment through a friendly riding experience and the promotion of a fun and active lifestyle.
Notes
In order to ensure our high quality standard, our bicycles are subjected to a functional test at the factory. This can lead to dust deposits on the tyres and the seat post. Our bikes are only delivered pre-assembled, a final fine adjustment and inspection by the buyer or a third party is necessary (costs incurred for this cannot be covered). Before riding, please check all screws for strength and carry out a fine adjustment of the gears and brakes. Check the tyre pressure. Depending on the bicycle model, the final assembly and inspection of the components should take between 60 and 90 minutes.
IMPORTANT NOTICE:
The laws around the use of scooters/e-bikes on public lands, roads and areas vary from state to state.
We recommend you always check your local council and road traffic laws prior to using a scooter/e-bike to ensure you are aware of any restrictions that may affect the use of motorised vehicles.
Always use appropriate protective riding equipment such as an approved helmet and suitable clothing.
In the box
1 x Munich E-bike
1 x DC362DE 36v charger
1 x tool kit
Note: Product assembly is not included.
RETURNS
The returns policy is part of our engagement process with any business. We assume that by purchasing any product or service, you have read these terms provided on our website www.emovebikes.com.au
Return the unused merchandise in it’s original condition within the unopened box or carton, to our showroom at 1/156 Alexandra Parade, Alexandra Headland QLD 4572 or call us on 07 5326 3154.
Once the return is received and inspected by our sales team, we will contact you to complete the process.
MORE DETAILS
Due to the nature of this product we can only accept warranty claims for items that are Dead on Arrival (DOA).
To claim for warranty of faulty products. We need:
Clear photos of the product from different angles. e.g. front and back sides.
A video explaining or showing the issue.
A photo of the shipping label and original packaging.
Return of the product for further inspection if needed
Once the return is received and inspected by our mechanics for a warrantable claim from the supplier, we will inform you that we have received your returned item. If you are approved for a warrantable claim, then we will attempt to repair or replace the faulty part/scooter in the first instance. Any replacement requested may be considered by management within Australian Consumer Law guidelines.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If the product is deemed not faulty, customers need to pay postage to get the product resent or combined to ship with next order.
WARRANTY AND DISCLAIMER OF PRODUCTS
There are no express warranties which extends beyond the description on the face hereof.
SELLER DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. Since E-move Bikes cannot control the manner of use of products after their sale, E-move Bikes will not be responsible for any consequential or indirect damages. No warranties will apply if the products are altered or modified in any way after delivery by E-move Bikes.
Warranty Policy
Should a customer receive any product that is faulty or dead on arrival, then the customer must notify E-move Bikes within 14 days and discuss resending the product back for replacement. Failure to do this, E-move Bikes reserves the right to refuse any product or service return request.
Manufacturer & Replacement Warranty
Customers should read the product individual page regarding manufacturer/replacement warranty.
Customers may be required to contact the manufacturers technical support department directly to acquire authorisation to return any faulty product.
WHAT CAN BE RETURNED?
Damages caused by crashes or mistreatment are not covered
Sale items are not eligible for return
DELIVERY TIMES
Unfortunately, we are unable to guarantee delivery times due to inconsistent postal standards across the country. We will work with our delivery partners to resolve any issues as quickly as possible.
REFUNDS
We offer only store credit refunds.
EXCHANGES (IF APPLICABLE)
We only exchange items if they are not damaged and not on sale, as per the above conditions.
