The much awaited release of the successor to the hugely successful Mamba Venom has arrived. The Mamba Venom Antidote has been finally released after years of curation.
The Mamba Venom burst onto the Australian E-Bike market selling over 10000 units in 3 years and becoming the certified best selling e-bike under $2000 in Australia for the last 2 years running. With success comes evolution and the new 2024 Mamba Venom Antidote set out to improve and refine the flagship model for the Mamba E-bike brand.
Still maintaining its gutsy 48V peak 750W with a continuous performance of 500W and 42km/h top speed motor, the engineers at Mamba decided to upgrade the motor from the previous Mamba Venom to the trusted, reliable and global leader in e-bike motors brands, Bafang. The Bafang motor is made from high-quality aluminium alloys, from the casing to the inner mechanisms. The magnets are made of high-quality neodymium. These quality components lead to vastly reducing motor errors and longer motor life.
The Mamba Venom Antidote has a battery integrated into the frame boasting 48V, 15Ah (720Wh) with LG 21700 Cells. The 15ah battery is 2ah less than its 17ah predecessor but with LG A grade cells this means more reliability and a longer battery life span.
A thumb throttle change from the twist throttle allows more speed control. Suntour forks for a plush ride, integrated front and bike lights, rack and fenders and wider 2.4 tyres and Logan Hydraulic brake to help you stop this beast of an e-bike. The Mamba Venom Antidote Ebike is the most complete value E-bike to hit the Australian market and is a result of taking notes on improving from the first release.
The returns policy is part of our engagement process with any business. We assume that by purchasing any product or service, you have read these terms provided on our website www.emovebikes.com.au
Return the unused merchandise in it’s original condition within the unopened box or carton, to our showroom at 1/156 Alexandra Parade, Alexandra Headland QLD 4572 or call us on 07 5326 3154.
Once the return is received and inspected by our sales team, we will contact you to complete the process.
Due to the nature of this product we can only accept warranty claims for items that are Dead on Arrival (DOA).
To claim for warranty of faulty products. We need:
Clear photos of the product from different angles. e.g. front and back sides.
A video explaining or showing the issue.
A photo of the shipping label and original packaging.
Return of the product for further inspection if needed
Once the return is received and inspected by our mechanics for a warrantable claim from the supplier, we will inform you that we have received your returned item. If you are approved for a warrantable claim, then we will attempt to repair or replace the faulty part/scooter in the first instance. Any replacement requested may be considered by management within Australian Consumer Law guidelines.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If the product is deemed not faulty, customers need to pay postage to get the product resent or combined to ship with next order.
There are no express warranties which extends beyond the description on the face hereof.
SELLER DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR ANY PARTICULAR PURPOSE. Since E-move Bikes cannot control the manner of use of products after their sale, E-move Bikes will not be responsible for any consequential or indirect damages. No warranties will apply if the products are altered or modified in any way after delivery by E-move Bikes.
Warranty Policy
Should a customer receive any product that is faulty or dead on arrival, then the customer must notify E-move Bikes within 14 days and discuss resending the product back for replacement. Failure to do this, E-move Bikes reserves the right to refuse any product or service return request.
Manufacturer & Replacement Warranty
Customers should read the product individual page regarding manufacturer/replacement warranty.
Customers may be required to contact the manufacturers technical support department directly to acquire authorisation to return any faulty product.
Damages caused by crashes or mistreatment are not covered
Sale items are not eligible for return
Unfortunately, we are unable to guarantee delivery times due to inconsistent postal standards across the country. We will work with our delivery partners to resolve any issues as quickly as possible.
We offer only store credit refunds.
We only exchange items if they are not damaged and not on sale, as per the above conditions.
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